After working with AMS, it’s frustrating to work with other vendors. We are used to getting help with problems. Other vendors put us off or minimal help. It’s frustrating. I would definitely recommend AMS to other practices. They help you immediately; they don’t put you off until later.
Over 15 Years AMS Customer
Many times AMS has shown great patience with my staff and me while resolving issues. I cannot say enough about AMS and would highly recommend them to anyone. Office Manager
Software is only as good as your support. When we signed on with AMS they delivered everything to us that they had promised and then some. Family Practice Clinic
I was so impressed that I made the deal before they left my office on the day of the demo, and NEVER regretted it! Not only did the system work better than expected, the transition was extremely smooth, and we had full support from that point on. Pediatric Clinic
If you’ve ever had good service from a vendor like AMS and then switch to another vendor, it will not take long to realize what you had. Believe me; I know from experience, AMS is the BEST! OB/GYN Clinic
I have worked with Automated Medical Systems since December 2002. I cannot offer enough praise for the dedication and integrity of the company and the staff. Office Administrator
I would recommend AMS to other practices because the support is local and they help us any time we call, whether over the phone or by making a site visit. Office Manager
There is no comparison to the support and service provided by AMS. AMS offers friendly, courteous service and is always available to help resolve an issue. I would absolutely recommend AMS because customer service is their primary goal. Office Manager
AMS has the same employees helping me today as were helping me in 2004, when they first became our computer support vendor. Office Manager
AMS’s expertise, professionalism and timely manner in getting our office turned around and back on our feet (after working with another support organization) was impeccable and outstanding. Family Practice Clinic
You will not find any other support/service company that ever compares to AMS. They get to know their clients and “cater” to their clients’ needs. Family Practice Clinic
I would recommend AMS to other practices. They provide reliable customer service. OB/GYN Clinic
South East Georgia
I would recommend AMS to other practices; if one person isn’t able to address our needs, they always direct the call to the person who can help. Pediatric Group
It would be one thing to give this type of recommendation if I had done this with AMS only once, I have moved to different locations in Florida. Nothing has changed… the product AND the people are the best I have ever worked with….
I will always be available to discuss the positive impact AMS has had on my ability to manage a practice and to discuss the gratitude I have towards the staff, who never make you feel anything except important and appreciated. Pediatric Clinic
I have been in the medical field for 25 years and have used numerous support companies. I have used AMS for 10 years and they have proven to be the most efficient and helpful company I have worked with. Office Manager
Family Practice Clinic
AMS is different from the other vendors we have worked with. AMS has an experienced staff and reasonable support fees, unlike other vendors we’ve had. I would wholeheartedly recommend AMS to other practices. Office Manager
General Surgery Clinic
I have been through 3 conversions in the past 7 years, as I have moved to different locations in Florida. Nothing has changed… the products AND the people are the best I have ever worked with… Office Administrator
AMS has supported us for 10 years and if there is ever a problem, they fix it immediately; and we have had very few problems. OB/GYN Clinic
South East Georgia
AMS understands that we are the reason they are in business, and they are always there when we need them. This has not been the case for our other support organizations. Family Practice Clinic
AMS provides a quick response to any problem. They know their stuff. OB/GYN Clinic
Before working with AMS we worked with another vendor but their support was not as timely; they always had to come to the office for repairs which resulted in additional expenses and downtime. Pulmonary Clinic
AMS is an extension of our office staff; they are “in the office” when we are “in the office”. Our computer problem is their computer problem and they take their problems seriously. Family Practice Clinic
We really like the AMS EDI solution, the turnaround time is just a matter of days. Claims can be worked and processed easier and faster. Our insurance clerk has worked on other EDI solutions that do not offer all the features of this product; she loves the AMS EDI solution. Family Practice Clinic
I worked on another product and it was horribly slow; support took days to call back. I suggested AMS, we streamline the practice and worked more efficiently. I would recommend AMS to anyone. The personal touch with knowledgeable staff is vital to operating an efficient practice. Neurology Clinic
I have worked at three different practices that were supported by AMS and none of their systems were ever “down”. Office Manager
The EDI service provided by AMS has drastically cut down on the amount of time our office spends following up on the status of insurance claims.
Automated Medical Systems is the premier supplier of software and hardware systems for Medical Practices. AMS has been serving the medical offices in the southeast since 1990. We provide specialized knowledge and expertise that helps our customers run their practices and care for patients.