1. If you’ve ever had good service from a vendor like AMS and then switch to another vendor, it will not take long to realize what you had. Believe me; I know from experience, AMS is the BEST!
    OB/GYN Clinic
    South Georgia
  2. You will not find any other support/service company that ever compares to AMS. They get to know their clients and “cater” to their clients’ needs.
    Family Practice Clinic
    North Florida
  3. Software is only as good as your support. When we signed on with AMS they delivered everything to us that they had promised and then some.
    Family Practice Clinic
    South Georgia
  4. I worked on another product and it was horribly slow; support took days to call back. I suggested AMS,  we streamline the practice and worked more efficiently. I would recommend AMS to anyone. The personal touch with knowledgeable staff is vital to operating an efficient practice.
    Neurology Clinic
    Central Florida
  5. AMS has supported us for 10 years and if there is ever a problem, they fix it immediately; and we have had very few problems.
    OB/GYN Clinic
    South East Georgia
  6. I would recommend AMS to other practices. They provide reliable customer service.
    OB/GYN Clinic
    South East Georgia
     
  7. AMS’s expertise, professionalism and timely manner in getting our office turned around and back on our feet (after working with another support organization) was impeccable and outstanding.
    Family Practice Clinic
    South Georgia
     
  8. The EDI service provided by AMS has drastically cut down on the amount of time our office spends following up on the status of insurance claims.
    Pulmonary Clinic
    Savannah Georgia
  9. AMS has the same employees helping me today as were helping me in 2004, when they first became our computer support vendor.
    Office Manager
    Neurology Clinic
     
  10. I was so impressed that I made the deal before they left my office on the day of the demo, and NEVER regretted it! Not only did the system work better than expected, the transition was extremely smooth, and we had full support from that point on.
    Pediatric Clinic
    North Florida
  11. I have worked at three different practices that were supported by AMS and none of their systems were ever “down”.
    Office Manager
    Neurology Practice
     
  12. AMS is an extension of our office staff; they are “in the office” when we are “in the office”. Our computer problem is their computer problem and they take their problems seriously.
    Family Practice Clinic
    North Florida
  13. There is no comparison to the support and service provided by AMS. AMS offers friendly, courteous service and is always available to help resolve an issue. I would absolutely recommend AMS because customer service is their primary goal.
    Office Manager
    Pulmonary Clinic
     
  14. I would recommend AMS to other practices; if one person isn’t able to address our needs, they always direct the call to the person who can help.
    Pediatric Group
    South Georgia
  15. After working with AMS, it’s frustrating to work with other vendors. We are used to getting help with problems. Other vendors put us off or minimal help. It’s frustrating. I would definitely recommend AMS to other practices. They help you immediately; they don’t put you off until later.
    OB/GYN Clinic
    Over 15 Years AMS Customer
  16. I have worked with Automated Medical Systems since December 2002. I cannot offer enough praise for the dedication and integrity of the company and the staff.
    Office Administrator
    Northeast Florida

     
  17. I have been in the medical field for 25 years and have used numerous support companies. I have used AMS for 10 years and they have proven to be the most efficient and helpful company I have worked with.
    Office Manager
    Family Practice Clinic
     
  18. We really like the AMS EDI solution, the turnaround time is just a matter of days. Claims can be worked and processed easier and faster. Our insurance clerk has worked on other EDI solutions that do not offer all the features of this product; she loves the AMS EDI solution.
    Family Practice Clinic
    South Georgia
     
  19. AMS understands that we are the reason they are in business, and they are always there when we need them. This has not been the case for our other support organizations.
    Family Practice Clinic
    North Florida
  20. Before working with AMS we worked with another vendor but their support was not as timely; they always had to come to the office for repairs which resulted in additional expenses and downtime.
    Pulmonary Clinic
    Southwest Georgia
     
  21. I will always be available to discuss the positive impact AMS has had on my ability to manage a practice and to discuss the gratitude I have towards the staff, who never make you feel anything except important and appreciated.
    Pediatric Clinic
    North Florida
     
  22. I would recommend AMS to other practices because the support is local and they help us any time we call, whether over the phone or by making a site visit.
    Office Manager
    Pediatric Clinic
  23. Many times AMS has shown great patience with my staff and me while resolving issues. I cannot say enough about AMS and would highly recommend them to anyone.
    Office Manager
    Orlando, Florida
     
  24. It would be one thing to give this type of recommendation if I had done this with AMS only once, I have moved to different locations in Florida. Nothing has changed… the product AND the people are the best I have ever worked with….
    Office Administrator
    North Florida
     
  25. AMS provides a quick response to any problem. They know their stuff.
    OB/GYN Clinic
    South Georgia
     
  26. AMS is different from the other vendors we have worked with. AMS has an experienced staff and reasonable support fees, unlike other vendors we’ve had. I would wholeheartedly recommend AMS to other practices.
    Office Manager
    General Surgery Clinic
  27. I have been through 3 conversions in the past 7 years, as I have moved to different locations in Florida. Nothing has changed… the products AND the people are the best I have ever worked with…
    Office Administrator
    Jacksonville, Florida

What are physicians saying about the Aprima EHR?

1-5 Doctor Practice Case Studies

Francis Henry Health Center:  When internist Dr. Wait started his own solo practice, he wanted a way to organize patient charts and reduce time spent on paperwork during and after office hours.  He found Aprima to be a fast, intuitive EHR, and combined with the Aprima PM, a powerful, comprehensive solution to his practice needs.  Read the case study here.

West Campus Internal Medicine:  Solo internist, Dr. Dunham, had used complicated EHRs in other group practices.  When she started her own practice, she wanted an integrated EHR + PM solution that would allow her to be efficient in her documentation and billing.  She found that in Aprima.  Read the case study here.

McHorse, Foster, and Nutson, LLC:  A three-physician internal medicine and gastroenterology practice sought a system to replace their antiquated PM system, while at the same time eliminating paper charts for electronic records.  What they found in Aprima was an easy to learn, all in one system, free of templates that allowed for flexible documentation.  Read the case study here.

Treat & Release Center:  Dr. Hyman, medical director of University Physicians Group in New York, sought an efficient way to document patient care in his busy walk-in clinic open 6 days a week.  The doctor’s number one goal was not to change the way he practiced medicine, but rather find a system that was flexible enough to handle the wide spectrum of ailments he might see on any given day.  He found Aprima to be the template-free, natural visit flow system he was looking for.  Read the case study here.

The Other Medical Clinic:  Solo physician, Dr. Knight, became so frustrated with practicing medicine in a 10-doctor multispecialty group that she took a year off and decided to open her own practice with an EHR.  When she opened the doors of The Other Medical Clinic in January 2006, Aprima’s EHR and PM solution was in place.  What Dr. Knight likes most about Aprima is that it allows her to document her note how she thinks, in a very natural flow.  Read the case study here.

Dr. Gervacio Diaz, M.D.:  Facing the reality of reimbursement cuts, Dr. Diaz sought out an EHR to help his practice run more efficiently.  The number one benefit he has seen with Aprima is better documentation—no more illegible handwriting, lost information, or waiting on charts to be transcribed.  Dr. Diaz has also seen quicker turnaround on reimbursements due to the elimination of paper superbills, as they are automatically created from his visit notes in Aprima.  Read the case study here.

Marshall Urology & Continence Center:  A busy, rural urology clinic with declining support from their PM software vendor sought an integrated Practice Management and Electronic Health Record solution.  After reviewing many different systems, Aprima was the only system that offered quality solutions in both billing and electronic records.  Read the case study here.

Upper West Side Case Study:  A two-physician family practice thought they had the perfect patient chart, refined over the course of 20 years of patient care.  In 2005, they decided they needed to bring their practice into the 21st-century with Electronic Health Records.  After researching more than 30 systems, they decided upon Aprima for its flexibility, speed, and ability to document multiple chief complaints easily.  Read the case study here.

Tucker Orthopedics:  Solo practitioner, Dr. Tucker, sought a template-free, EHR+PM system when opening his new practice in 2008.  What he found in Aprima was a flexible system that allows him to document as he sees fit and captures everything in the note while it is happening, increasing charge capture and ultimately his revenue.  Read the case study here.

6+ Doctor Practice Case Studies

Potomac Physicians, P.A.:  With 35 providers and 10 locations, Potomac Physicians was wasting a lot of time fighting chaos looking for patient charts and managing administrative functions.  They decided to invest in the Aprima EHR to help manage the busy practice.  They immediately saw results through increased charge capture, more accurate coding, increased tests and follow ups, more efficient front and back office processes, and lower overhead costs.  Read the case study here.

Heart Cardiology Consultants:  A thirteen-provider cardiology practice needed an integrated EHR and billing solution that would allow their doctors to chart according to their different styles of documentation.  They found that flexibility and the billing capabilities they were looking for in Aprima.  Read the case study here. 

Blanchard Valley Women’s Care:  The provider staff of Blanchard Valley Women’s Care includes doctors, nurse midwives, physician’s assistants, and nurse practitioners, with each provider having their own style of documentation.  When they began researching EHRs, they sought a system that would allow each provider to document in their own unique way.  They found Aprima’s adaptive learning capabilities and flexible documentation to be the perfect match for their diverse staff.  Read the case study here.