1. We really like the AMS EDI solution, the turnaround time is just a matter of days. Claims can be worked and processed easier and faster. Our insurance clerk has worked on other EDI solutions that do not offer all the features of this product; she loves the AMS EDI solution.
    Family Practice Clinic
    South Georgia
     
  2. I would recommend AMS to other practices because the support is local and they help us any time we call, whether over the phone or by making a site visit.
    Office Manager
    Pediatric Clinic
  3. AMS has supported us for 10 years and if there is ever a problem, they fix it immediately; and we have had very few problems.
    OB/GYN Clinic
    South East Georgia
  4. I have worked with Automated Medical Systems since December 2002. I cannot offer enough praise for the dedication and integrity of the company and the staff.
    Office Administrator
    Northeast Florida

     
  5. The EDI service provided by AMS has drastically cut down on the amount of time our office spends following up on the status of insurance claims.
    Pulmonary Clinic
    Savannah Georgia
  6. I would recommend AMS to other practices; if one person isn’t able to address our needs, they always direct the call to the person who can help.
    Pediatric Group
    South Georgia
  7. It would be one thing to give this type of recommendation if I had done this with AMS only once, I have moved to different locations in Florida. Nothing has changed… the product AND the people are the best I have ever worked with….
    Office Administrator
    North Florida
     
  8. I have worked at three different practices that were supported by AMS and none of their systems were ever “down”.
    Office Manager
    Neurology Practice
     
  9. Many times AMS has shown great patience with my staff and me while resolving issues. I cannot say enough about AMS and would highly recommend them to anyone.
    Office Manager
    Orlando, Florida
     
  10. I would recommend AMS to other practices. They provide reliable customer service.
    OB/GYN Clinic
    South East Georgia
     
  11. AMS is an extension of our office staff; they are “in the office” when we are “in the office”. Our computer problem is their computer problem and they take their problems seriously.
    Family Practice Clinic
    North Florida
  12. AMS is different from the other vendors we have worked with. AMS has an experienced staff and reasonable support fees, unlike other vendors we’ve had. I would wholeheartedly recommend AMS to other practices.
    Office Manager
    General Surgery Clinic
  13. AMS’s expertise, professionalism and timely manner in getting our office turned around and back on our feet (after working with another support organization) was impeccable and outstanding.
    Family Practice Clinic
    South Georgia
     
  14. AMS understands that we are the reason they are in business, and they are always there when we need them. This has not been the case for our other support organizations.
    Family Practice Clinic
    North Florida
  15. There is no comparison to the support and service provided by AMS. AMS offers friendly, courteous service and is always available to help resolve an issue. I would absolutely recommend AMS because customer service is their primary goal.
    Office Manager
    Pulmonary Clinic
     
  16. After working with AMS, it’s frustrating to work with other vendors. We are used to getting help with problems. Other vendors put us off or minimal help. It’s frustrating. I would definitely recommend AMS to other practices. They help you immediately; they don’t put you off until later.
    OB/GYN Clinic
    Over 15 Years AMS Customer
  17. You will not find any other support/service company that ever compares to AMS. They get to know their clients and “cater” to their clients’ needs.
    Family Practice Clinic
    North Florida
  18. I worked on another product and it was horribly slow; support took days to call back. I suggested AMS,  we streamline the practice and worked more efficiently. I would recommend AMS to anyone. The personal touch with knowledgeable staff is vital to operating an efficient practice.
    Neurology Clinic
    Central Florida
  19. I was so impressed that I made the deal before they left my office on the day of the demo, and NEVER regretted it! Not only did the system work better than expected, the transition was extremely smooth, and we had full support from that point on.
    Pediatric Clinic
    North Florida
  20. I have been through 3 conversions in the past 7 years, as I have moved to different locations in Florida. Nothing has changed… the products AND the people are the best I have ever worked with…
    Office Administrator
    Jacksonville, Florida
  21. If you’ve ever had good service from a vendor like AMS and then switch to another vendor, it will not take long to realize what you had. Believe me; I know from experience, AMS is the BEST!
    OB/GYN Clinic
    South Georgia
  22. I have been in the medical field for 25 years and have used numerous support companies. I have used AMS for 10 years and they have proven to be the most efficient and helpful company I have worked with.
    Office Manager
    Family Practice Clinic
     
  23. Software is only as good as your support. When we signed on with AMS they delivered everything to us that they had promised and then some.
    Family Practice Clinic
    South Georgia
  24. Before working with AMS we worked with another vendor but their support was not as timely; they always had to come to the office for repairs which resulted in additional expenses and downtime.
    Pulmonary Clinic
    Southwest Georgia
     
  25. AMS provides a quick response to any problem. They know their stuff.
    OB/GYN Clinic
    South Georgia
     
  26. AMS has the same employees helping me today as were helping me in 2004, when they first became our computer support vendor.
    Office Manager
    Neurology Clinic
     
  27. I will always be available to discuss the positive impact AMS has had on my ability to manage a practice and to discuss the gratitude I have towards the staff, who never make you feel anything except important and appreciated.
    Pediatric Clinic
    North Florida
     
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The Total Revenue Cycle Management Solution for Physicians

Internet based solution that is secure and easy to use. Working with your existing practice management system we can accept ANSI, NSF or HCFA print image files 

 

Claims Follow Up

  • End lengthy phone calls tracking the status of claims
  • Claims by status – pending, rejected, paid
  • Filter and work claims by subscriber, payer, physician, status, batch, dates or patient
  • View all payer status messages and any edits made to the claim
  • Totally paperless administration (paper reports are always available if needed)
  • Automatically generate letters for timely filing, claim appeal or claim status 

 

Rules Based Claim Management

  • Reduce rejected claims with rule based claim management
  • Powerful and flexible table driven rules
  • Testing rules by payer, provider or practice
  • Response rules for claim status
  • Substitution rules by payer, provider or practice

Product Features

  • Secure Environment:  Uses the industry recognized technology for secure and encrypted information transfer over the internet.
  • Customizable Claim Handling Rules By Practice, Carrier or Provider:  Individual rules can be customized for each practice, specialty, insurance carrier or individual provider.  This is designed to insure mandatory data is provided on each claim, insuring timely and accurate claims submission for fast reimbursement.
  • Accepts Insurance Claim Print Image, National Standard Format (NSF) or ANSI837 Claims:   A wide range of supported import formats allows EDI ClaimManager to work with almost any Practice Management System on the market.
  • Minimum Equipment and Software Requirements:  Can be used on any Windows 98SE/2000/XP based computer with high-speed internet access.
  • On Screen Claim Error Correction:   Claim data errors are easily identified on the screen with the error messages highlighted in red.  A simple claim editing screen allows correction of invalid or missing information to enable you to easily correct and resubmit claims.
  • Real-time Claim Status Tracking:  The EDI ClaimManager couples all the responses from the insurance carriers computer system to each claim.  For insurance companies that support on-line or batch claim status inquiry, you can easily check the current status of a claim.
  • Full Audit Log On Each Claim:  The EDI ClaimManager tracks every data element on an insurance form for changes to its content.  This provides an audit trail for claim corrections and resubmissions.
  • Online Claims Management:  The EDI ClaimManager is a total claims management system.  It follows the individual insurance claim from the minute it is transmitted, until it is paid.  At any point in time a status of the claim can be determined.  The system includes easy to create and understand management reports.
  • Revolutionary Claims Status Tracking System:  As any claim in the system changes status anywhere along the path from submission to payment, EDI ClaimManager will monitor the claim and set the appropriate status.   Inquiries are available by status to check on all the claims in a given status category.
  • Create and Print On-demand Claims Status, Request for Review and Proof of Timely Filing Letters:  With the selection of the letter type, you can generate a custom letter that contains all the necessary information needed to follow-up on a claim, request a review or provide proof of timely filing.  These features save hours in paper work creation, improves claim follow-up and reduces lost revenue due to timely filing requirements.
  • Upload, Submit, View, Edit and Resubmit Insurance Claims for a single system:  Rather than learn four or five different systems and their various reports, you can submit all your insurance claims (Medicare, BCBS, Medicaid and Commercial Claims) to a single easy to use claims management system.  You no longer have to transmit your claims into a black hole and hope they will be paid.  EDI ClaimManager tracks every claim it receives from beginning to the end.
  • 100% Paperless Claims Administration:  Single easy to read reports.  No need to interpret various reports from different insurance companies in order to understand the status of your claims.
  • Meets HIPAA Compliance Requirements:  The system supports the submission of the following HIPAA mandated capabilities: Claim Status Inquiry (ANSI 276/277), Real Time Eligibility (ANSI 270/271), Electronic Remittance Processing (ANSI 835) and Profession Claims (ANSI 837).
  • Lookup Capabilities for Referring Physician UPIN, Procedure and Diagnostic Codes, Insurance Carriers, Taxonomy Codes:  Easy to use online inquiry for lookups.  You no longer have to use another system or a manual book to find provider UPIN’s, procedures, diagnosis codes, insurance carriers or taxonomy codes.
  • Updated Status on All Claims:   Every status message associated with a claim is tracked as it moves from submission to payment and is attached in an easily viewable format.
  • WatchDog Totals by Week and Month:  Track the progress of the claim dollar amount totals of the claims submitted to compare against expected Weekly and Monthly practice totals.