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  1. The EDI service provided by AMS has drastically cut down on the amount of time our office spends following up on the status of insurance claims.
    Pulmonary Clinic
    Savannah Georgia
  2. I have been through 3 conversions in the past 7 years, as I have moved to different locations in Florida. Nothing has changed… the products AND the people are the best I have ever worked with…
    Office Administrator
    Jacksonville, Florida
  3. AMS understands that we are the reason they are in business, and they are always there when we need them. This has not been the case for our other support organizations.
    Family Practice Clinic
    North Florida
  4. Many times AMS has shown great patience with my staff and me while resolving issues. I cannot say enough about AMS and would highly recommend them to anyone.
    Office Manager
    Orlando, Florida
     
  5. I would recommend AMS to other practices. They provide reliable customer service.
    OB/GYN Clinic
    South East Georgia
     
  6. AMS is an extension of our office staff; they are “in the office” when we are “in the office”. Our computer problem is their computer problem and they take their problems seriously.
    Family Practice Clinic
    North Florida
  7. I will always be available to discuss the positive impact AMS has had on my ability to manage a practice and to discuss the gratitude I have towards the staff, who never make you feel anything except important and appreciated.
    Pediatric Clinic
    North Florida
     
  8. I would recommend AMS to other practices because the support is local and they help us any time we call, whether over the phone or by making a site visit.
    Office Manager
    Pediatric Clinic
  9. It would be one thing to give this type of recommendation if I had done this with AMS only once, I have moved to different locations in Florida. Nothing has changed… the product AND the people are the best I have ever worked with….
    Office Administrator
    North Florida
     
  10. Before working with AMS we worked with another vendor but their support was not as timely; they always had to come to the office for repairs which resulted in additional expenses and downtime.
    Pulmonary Clinic
    Southwest Georgia
     
  11. You will not find any other support/service company that ever compares to AMS. They get to know their clients and “cater” to their clients’ needs.
    Family Practice Clinic
    North Florida
  12. AMS’s expertise, professionalism and timely manner in getting our office turned around and back on our feet (after working with another support organization) was impeccable and outstanding.
    Family Practice Clinic
    South Georgia
     
  13. After working with AMS, it’s frustrating to work with other vendors. We are used to getting help with problems. Other vendors put us off or minimal help. It’s frustrating. I would definitely recommend AMS to other practices. They help you immediately; they don’t put you off until later.
    OB/GYN Clinic
    Over 15 Years AMS Customer
  14. There is no comparison to the support and service provided by AMS. AMS offers friendly, courteous service and is always available to help resolve an issue. I would absolutely recommend AMS because customer service is their primary goal.
    Office Manager
    Pulmonary Clinic
     
  15. We really like the AMS EDI solution, the turnaround time is just a matter of days. Claims can be worked and processed easier and faster. Our insurance clerk has worked on other EDI solutions that do not offer all the features of this product; she loves the AMS EDI solution.
    Family Practice Clinic
    South Georgia
     
  16. I have worked with Automated Medical Systems since December 2002. I cannot offer enough praise for the dedication and integrity of the company and the staff.
    Office Administrator
    Northeast Florida

     
  17. AMS is different from the other vendors we have worked with. AMS has an experienced staff and reasonable support fees, unlike other vendors we’ve had. I would wholeheartedly recommend AMS to other practices.
    Office Manager
    General Surgery Clinic
  18. AMS has supported us for 10 years and if there is ever a problem, they fix it immediately; and we have had very few problems.
    OB/GYN Clinic
    South East Georgia
  19. Software is only as good as your support. When we signed on with AMS they delivered everything to us that they had promised and then some.
    Family Practice Clinic
    South Georgia
  20. AMS provides a quick response to any problem. They know their stuff.
    OB/GYN Clinic
    South Georgia
     
  21. AMS has the same employees helping me today as were helping me in 2004, when they first became our computer support vendor.
    Office Manager
    Neurology Clinic
     
  22. I have worked at three different practices that were supported by AMS and none of their systems were ever “down”.
    Office Manager
    Neurology Practice
     
  23. I was so impressed that I made the deal before they left my office on the day of the demo, and NEVER regretted it! Not only did the system work better than expected, the transition was extremely smooth, and we had full support from that point on.
    Pediatric Clinic
    North Florida
  24. I would recommend AMS to other practices; if one person isn’t able to address our needs, they always direct the call to the person who can help.
    Pediatric Group
    South Georgia
  25. If you’ve ever had good service from a vendor like AMS and then switch to another vendor, it will not take long to realize what you had. Believe me; I know from experience, AMS is the BEST!
    OB/GYN Clinic
    South Georgia
  26. I have been in the medical field for 25 years and have used numerous support companies. I have used AMS for 10 years and they have proven to be the most efficient and helpful company I have worked with.
    Office Manager
    Family Practice Clinic
     
  27. I worked on another product and it was horribly slow; support took days to call back. I suggested AMS,  we streamline the practice and worked more efficiently. I would recommend AMS to anyone. The personal touch with knowledgeable staff is vital to operating an efficient practice.
    Neurology Clinic
    Central Florida

Solution Spotlight




What Patients Can Do With RelayHealth

Consult With Their Doctor
  • Request advice (via a RelayHealth webVisit®) about non-urgent symptoms when it's most convenient for the patient
  • Avoid telephone hassles and unnecessary office visits for minor problems
  • Conduct quick and easy interactive medical interviews that gather key data about their symptoms and relay it to their doctor, reducing back-and-forth communication
  • Realize stronger privacy and security compared to regular e-mail or the telephone
  • Access sent and received messages at any time for easy, online reference
Renew Prescriptions
  • Easily renew prescriptions with 24x7 online access
  • Request transmission of the patient's prescription to your preferred pharmacy
  • Reference medication information anytime
  • View a list of all their current and past medications
  • Specify their delivery preference (pick up or mail order—if available)

Schedule Appointments
  • Request appointments even when the office is closed
  • Specify preferences for days and times
  • Cancel and reschedule appointments as needed
  • Enjoy the convenience of online appointment reminders

Maintain a Personal Health Record
  • Store all their healthcare information in one secure place, including:
    • Family health history
    • Immunization records
    • Names of previous physicians
    • Other health consideration notes
  • Upload files such as scanned lab results
  • Conveniently access their personal health data at any time, from any computer with an Internet connection.
  • Maintain control over who has access to their health record—they decide.
  • Ensure that everyone involved in their health care has up-to-date health information to avoid medical errors or miscommunications.
  • Allow their care providers to access your Personal Health Record when they are responding to your messages, creating eScripts, or providing referrals.
  • Efficiently manage health records for themselves, spouse, children or aging parents.
  • Learn more about Personal Health Records.
  • Receive Lab Results
  • Avoid phone tag
  • Get results more quickly—with an accompanying explanation from your doctor

Request Referrals
  • Submit requests even when the doctor's office is closed
  • Save time by quickly supplying the information your doctor requires

Access Medically Reviewed Information

  • Read medically reviewed information covering a full range of healthcare topics
  • Receive personalized healthcare reminders
  • Access links to doctor-recommended information and Web sites